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Warranty Services & Information

What is included in your 2-10 HBW?

  • 1 Year Workmanship Warranty (Protection against Manufacture Defects)
  • 2 Year Systems Warranty¬†(HVAC, Plumbing, Electrical, Gas)
  • 10 Year Structural Warranty
     

Where to start?

  • Create your 2-10 HBW account by clicking the button below
  • If you ever need to file a claim, log in to your 2-10 HBW portal and file there first
     

Our Process

  • Homeowners have the option of scheduling a 90-day and/or an 11-month walkthrough with our Warranty Manager
    • If you were to opt-in to either the 90-day or 11-month walkthrough, all claims need to be filed in your 2-10 HBW portal prior to your scheduled walkthrough
  • Once all your claims have been filed, call 904.739.9121 and ask for the Warranty Department to schedule your walkthrough

Sign into your Homeower Warranty Portal

Already Have an Acccount? Sign in to Homeowner Portal to request service or review the status of your service request

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Warranty Process

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